In any case or circumstances, when the technicians at info-techsolutions.com are unable to resolve the issue or problem that lies out of our scope, then the client can apply for the refund and cancelation policy, that applies automatically in such cases. Our money back policy works depending upon the product or service you are using and you are entitled to get the money returned within 30 days of the issuance. The refund is made to you, only after the deduction of fees for any successful resolution that were offered during the period. If for any reason, you are not satisfied with our product or service you can opt for a refund or cancellation by calling on our toll free number or contacting through our website.